1. GENERAL INFORMATION

In these terms and conditions, the terms “we” and “our” refer to THEMATIS SA, and the term “you” refers to the customer.
The term “order” is used below as a generic term for reserving a date for the immersive dining experience.

The customer acknowledges having read, at the time of placing the order, the terms and conditions set forth on this screen and expressly agrees to accept them without reservation. These Terms of Use govern the contractual relationship between THEMATIS SA and its customer, and both parties accept them without reservation.

All prices listed are in Swiss francs. The prices stated on the order confirmation are final. In the event of a pricing error in a quote or offer, THEMATIS SA reserves the right to correct the price, while offering the customer the option to cancel the order if the new price is not acceptable.

2. ORDER CONFIRMATION

Unless otherwise noted, immersive events may be shared with other guests. Reservations do not guarantee a private space.

Please let us know about any allergies or food intolerances when you make your reservation. Without this information in advance, we cannot guarantee that we will be able to accommodate your dietary needs.

Reservation for an Immersive Dining Experience

A binding order is placed when the customer clicks the “Confirm Order” button on the confirmation page. By placing an order, you are making an offer to purchase the services you have selected. We reserve the right to accept or reject this offer at our discretion.

By confirming your reservation—whether by email or phone—you agree to abide by the terms and conditions of sale below:
For individuals, the immersive dining experience must be paid for at the time of reservation. We do not have a credit card reader on site.
For businesses, reservations can be paid by invoice within 10 days.

After this period, the following charges apply: First and only reminder: administrative fee of CHF 30.
. Followed by a demand for payment: additional administrative fee of CHF 100.
. You also agree that your company will be responsible for all costs related to the collection of our invoice.

By confirming your reservation, you certify that you are 18 years of age or older.

3. CANCELLATIONS

Immersive Dining Experience: All cancellations, regardless of the reason, must be notified to us 10 business days (i.e., 2 weeks) before the date of the immersive dining experience at info@repasimmersif.ch. After this deadline, no date changes or refunds will be accepted. You may invite a third party to attend in your place if you wish. Any changes to the number of participants must be communicated to us 10 business days (i.e., 2 weeks) before the event date. After this deadline, cancellations—whether full or partial, for any reason—will be billed at the full rate, to be paid by those in attendance. In the event of a full cancellation after the deadline, billing will be based on the number of people originally registered. This billing is based on a menu price of CHF 225 per person.

4. YOUR PERSONAL INFORMATION

We are committed to complying with the provisions of the Federal Data Protection Act. All personal data provided by the customer is treated confidentially and will not be disclosed to third parties under any circumstances. The customer may modify their personal data at any time or request that it be deleted.

5. COPYRIGHT

The logo, text, and images on this website are our property. For any reproduction—in whole or in part—of elements from this website, please submit a written request so that we may assist you to the best of our ability. In accordance with Article 231.1 of the Swiss Civil Code, any partial or total use of photographic and graphic material from this website is subject to the payment of reproduction fees. Reproduction fees will also be charged when an image is copied or used as a template in the creation of a new work. By using images from our website without our prior consent, you agree to pay us CHF 500 per photo and to cease using them. The trademarks mentioned are registered by their respective owners and are provided for informational purposes only.

6. DISPUTES

This contract is governed by Swiss law. In the event of a dispute, THEMATIS SA reserves the right to choose the court to which the matter will be brought.

7. OTHER CASES

For all other cases not covered by these terms and conditions of sale, the Swiss Code of Obligations applies.

8. LIABILITY

We cannot guarantee the accuracy, completeness, or timeliness of the information provided on this website. We are committed to serving you to the best of our ability. The images on this website and of the products are provided for informational purposes only and are not contractually binding. We reserve the right to cancel an event in the event of force majeure. The menu you have chosen may also be modified without prior notice. The customer may not claim any compensation. Our liability is limited to cases of willful misconduct or gross negligence. We disclaim all liability for indirect damages, loss of profits, or loss of data.

9. THEMATIS SA HEADQUARTERS

10 Chemin du Verger, 1800 Vevey, Switzerland